Legal Documents

Qbajee Terms & Conditions – Complete User Guide

Please read these Terms and Conditions carefully before using the qbajee platform. This page covers everything you need to know about accounts, payments, bonuses, and responsible gaming.

Last Updated: January 2026 Language: English Applicable: Bangladesh

Important Quick Overview

Key points from the Terms & Conditions that every member should be aware of

Age Restriction: 18+

You must be at least 18 years old to register with qbajee. Accounts belonging to minors will be closed immediately and any balance may be forfeited.

One Account

Each person may register only one account. If multiple accounts are found under the same individual, all accounts will be closed.

Bonus Terms

Read the wagering requirements carefully before claiming a bonus. Withdrawals from bonus funds are not permitted until all conditions have been met.

Payment Verification

KYC verification must be completed before making a withdrawal. You must use a mobile banking account registered in your own name.

Fraud is Prohibited

Hacking the system, using bots, providing false information, or any form of fraud is strictly prohibited. If such activity is detected, the account will be permanently suspended.

Right to Amend Terms

Qbajee reserves the right to modify these Terms and Conditions at any time. Continued use of the platform after any changes constitutes acceptance of the updated Terms.

Last Updated: January 2026 Applicable Region: Bangladesh

01 Introduction & Consent

Qbajee (referred to as the "Platform", "we", or "us") is an online gaming and entertainment service provider. These Terms and Conditions ("Terms") apply to all users of the qbajee website and app ("Members" or "Users").

By accessing this website, creating an account, or using any of our services, you are deemed to have accepted these Terms and Conditions. If you do not agree with any part of these Terms, please stop using the platform.

Qbajee's Terms and Conditions may be updated from time to time. The latest version will always be available on this page. We will endeavor to notify members of significant changes via email or platform notification.

These Terms were written in English for users in Bangladesh. In the event of any dispute, the original English version shall prevail.

02 Account Registration

Registering an account with qbajee requires accurate and complete information. Accounts created with false or incomplete details may be suspended or permanently closed at any time.

  • Each individual is allowed only One Account can hold.
  • Members are solely responsible for keeping their account password confidential.
  • Accounts may not be transferred, sold, or shared with any other person.
  • The mobile number and email address provided during registration must be valid and accurate.
  • Any suspicious activity on your account must be reported to our support team immediately.

If a single individual is found to hold multiple accounts, all accounts will be closed and all bonuses will be forfeited.

03 Eligibility & Age Requirements

To use qbajee's services, you must meet the following eligibility requirements:

  • Minimum Age 18 years must be.
  • Online gaming must be legally permitted in your country of residence.
  • You must confirm that you are of sound mind and playing of your own free will.
  • Registration is not permitted from regions where qbajee's services are restricted.

Accounts belonging to minors will be closed immediately, and all deposited funds may be transferred to the relevant authorities.

04 Deposits & Payments

Qbajee accepts deposits via popular mobile banking services in Bangladesh. The following rules apply to all deposits:

Payment Methods Minimum Deposit Processing Time
BKash BDT 200 Instant
Nagad BDT 200 Instant
Rocket BDT 300 5–10 minutes
  • Only payment accounts registered in your own name may be used.
  • Deposits made through a third party may be subject to cancellation.
  • Once a deposit is confirmed, the balance will be credited to your account automatically.

05 Withdrawal Policy

Qbajee aims to process withdrawals as quickly as possible. Payments are typically sent within 10–30 minutes of a request. However, withdrawals may be held if KYC verification has not been completed.

  • Minimum withdrawal amount: BDT 500
  • The payment method used for withdrawals must match the method used for deposits.
  • Bonus balance cannot be withdrawn directly — wagering requirements must be completed first.
  • A daily withdrawal limit may apply, which varies depending on the member's tier.
  • Qbajee reserves the right to temporarily place a hold on withdrawals in the case of suspicious transactions.

Once KYC verification is complete, all future withdrawals will be processed faster. We recommend completing it as soon as possible.

06 Bonuses & Promotions

Qbajee offers a variety of bonuses and promotional offers. Each bonus has its own terms, which must be read before claiming.

  • Welcome Bonus: Available to new members on their first deposit only.
  • Wagering Requirements: Bonus amounts typically require 10–30x wagering before a withdrawal can be made.
  • Wagering requirements must be met within the specified time limit before a bonus can be cashed out.
  • The same promotion cannot be claimed more than once.
  • Qbajee reserves the right to modify or cancel any promotional offer at any time.
  • If bonus abuse is detected, the bonus and any associated winnings will be forfeited.

Please read the full terms of the relevant promotion before claiming a bonus. qbajee will not be held responsible for violations resulting from a lack of awareness.

07 Gaming Rules

All games on qbajee are tested by third parties and outcomes are fully governed by a Random Number Generator (RNG). The following rules must be observed during play:

  • Each game has its own rules, which can be found in the game lobby.
  • If a game is interrupted due to a technical error, qbajee reserves the right to make the final decision.
  • Qbajee will not be liable for any losses resulting from internet disconnection.
  • Any bugs or errors found in a game must be reported to the support team immediately.

08 Prohibited Activities

The following activities are strictly prohibited on the qbajee platform:

  • Using bots, scripts, or automated software to play games.
  • Attempting to access another member's account or steal their information.
  • Using the platform for money laundering or any illegal financial transactions.
  • Colluding with other members to influence game outcomes.
  • Unauthorized access attempts to the system (hacking).
  • Operating an account using a false identity or fabricated information.

If any such activity is detected, the account will be permanently closed, all balances will be forfeited, and legal action may be taken where necessary.

09 KYC & Identity Verification

In line with international standards, qbajee conducts Know Your Customer (KYC) verification for all members. This process is carried out for the protection and security of our members.

The following documents are generally required to complete KYC:

  • Scanned copy of your National ID (NID) or passport.
  • Proof of ownership of the mobile banking account.
  • A recent selfie photo may be required.

The KYC process is typically completed within 24–48 hours. Large withdrawals may be temporarily held until verification is done.

10 Responsible Gaming

Qbajee believes gaming should be fun — not a way to solve problems. We promote responsible gaming and encourage members to set their own limits.

  • Daily, weekly, and monthly deposit limits can be set at your discretion.
  • Self-Exclusion can be activated if needed.
  • A cooling-off period option is available.
  • If you feel you may be developing a gaming addiction, please reach out to our support team.

For detailed information on Responsible Gaming, please visit our Responsible Play Available on the page.

11 Privacy

Protecting members' personal data is one of qbajee's highest priorities. We never sell member information to third parties. However, we may be required to share information with authorities when legally obligated to do so.

To learn more about how we collect, use, and protect your information, Privacy Policy Read the page.

12 Account Closure

Qbajee reserves the right to temporarily or permanently suspend a member's account under the following circumstances:

  • Violation of any clause within the Terms & Conditions.
  • Evidence of fraudulent activity is found.
  • Providing false information during KYC verification.
  • The account has been inactive for an extended period (more than 12 months).
  • As directed by legal or regulatory authorities.

Members may also request account closure at any time by contacting the support team. Any valid balance will be available for withdrawal before the account is closed.

Administrative fees may apply to inactive accounts. Prolonged inactivity may result in a balance deduction. Please keep your account active by logging in regularly.

13 Limitation of Liability

Qbajee will not be held liable for any losses arising from the following circumstances:

  • A game is left incomplete due to internet disconnection or a technical error.
  • Delays or errors occurring at third-party payment gateways.
  • In cases of force majeure (natural disasters, war, government restrictions, etc.).
  • Any loss resulting from the member's own negligence or error.
  • Due to cyberattacks or unauthorized third-party interference.

In the event of any dispute, qbajee's decision shall be considered final. However, members may appeal through the designated complaints process if they wish to do so.

14 Terms Update

Qbajee reserves the right to update these Terms and Conditions at any time. Members will be notified of significant changes. Continued use of the platform after any changes constitutes acceptance of the new Terms.

The "Last Updated" date at the top of this page will always reflect the most current version. We recommend reviewing this page regularly.

15 Contact

If you have any questions or complaints regarding these Terms and Conditions, please contact our support team. We are available 24 hours a day, 7 days a week.

Email: [email protected] — Typically replied to within 2–6 hours.

For further enquiries, please contact our FAQ Page Check the page or contact us directly via Live Chat.

Done reading the terms? Get started now!

You've read qbajee's Terms and Conditions — go ahead and register with confidence and start enjoying Bangladesh's premier online gaming platform.

বাংলা