We How We Protect Your Information
A quick overview of the key pillars of qbajee's Privacy Policy
Encrypted Data Storage
All your personal information is secured with SSL/TLS encryption. No third party can access your data.
No Sale of Personal Data
Qbajee never sells your personal information to advertisers or third parties. Your privacy is not a commodity we trade in.
Control Over Your Own Data
You may view, correct, or request deletion of your stored information at any time.
Cookie Transparency
We are fully transparent about which cookies we use and why. No unnecessary tracking cookies are used.
Marketing opt-out
You can unsubscribe from promotional messages at any time. We do not send unsolicited communications.
Scheduled Data Deletion
Once the specified period following account closure has passed, your personal information will be permanently deleted from our systems.
01 Introduction
Qbajee ("we", "us", or "the platform") is a trusted online gaming service provider in Bangladesh. This Privacy Policy ("Policy") covers our website qbajee.xyz and mobile application users ("Members" or "you").
We believe you should have full control over your personal information. The qbajee Privacy Policy is designed to give you a clear understanding of what data we hold, why we hold it, and how it is kept secure.
By creating an account or using qbajee's services, you are deemed to have consented to this Privacy Policy. If you disagree with any part of this policy, please refrain from using our services.
This Privacy Policy was originally written in Bengali for the convenience of our Bangladeshi members. In the event of any dispute, the English version shall prevail.
02 What Information We Collect
We collect various types of information when you register and use qbajee's services. This is divided into three main categories below:
1. Information provided directly (what you give us)
- Full name, date of birth, and gender
- Email Address & Mobile Number
- Residential address and district
- National ID (NID) or passport number (for KYC verification)
- Mobile banking account number (for payment processing)
2. Automatically collected information
- IP Address & Device Type
- Browser type and operating system
- Platform access times and session information
- Pages visited and time spent on each
- Click patterns and navigation history
3. Transaction-related information
- Deposit and withdrawal history
- Game history and betting amounts
- Bonus claim and usage records
- Customer service interaction history
We never store your full password or complete bank card number. Passwords are always stored as encrypted hashes.
03 How Your Information Is Used
Qbajee uses collected information only for specific purposes. Your data is used for the following:
| Purpose of use | What Information Is Used | Legal Basis |
|---|---|---|
| Account Creation & Management | Name, email, mobile number | Contract Performance |
| Payment Processing | Mobile banking information | Contract Performance |
| KYC Identity Verification | NID / Passport | Legal Obligation |
| Fraud Prevention | IP, Device, Transactions | Legitimate interest |
| Promotional Communications | Email, Mobile | Consent |
| Service improvement and analytics | Usage patterns | Legitimate interest |
Qbajee will never use your information for any purpose not stated in this Privacy Policy. You will be separately notified before your data is used for any new purpose.
04 Who Your Information Is Shared With
Qbajee never sells your personal information. However, it may be shared with specific third parties in the limited circumstances outlined below:
- Payment Provider: Minimum information required to operate mobile banking services such as bKash, Nagad, and Rocket.
- KYC Verifier: Authorized third-party providers engaged to complete identity verification.
- Game Provider: Session and balance data required for gameplay (no personal identity information).
- Law Enforcement Agencies: Under a court order or legal obligation.
- Audit & Regulatory Bodies: For maintaining licenses and ensuring regulatory compliance.
Before sharing data with any third party, we ensure they adhere to the same strict data protection standards we follow.
05 Cookie Policy
Qbajee uses cookies on its website to improve your experience. Cookies are small text files stored in your browser.
We use the following types of cookies:
- Essential Cookies: To maintain login sessions and ensure platform security. The platform cannot function without these.
- Functionality Cookies: To remember your preferred language, theme, and settings.
- Analytics cookies: To understand which sections of the site are used most (no personal data involved).
You may disable cookies through your browser settings, though some platform features may not function as a result. qbajee does not use third-party advertising tracking cookies.
We never track your activity on other websites through cookies. Cross-site tracking is strictly prohibited under qbajee's Privacy Policy.
06 Security Measures
Qbajee uses industry-standard security technology to protect your information. Our security infrastructure includes:
- 256-bit SSL/TLS Encryption — Applied to all data transmissions.
- Two-Factor Authentication (2FA) — An added layer of security for account logins.
- Firewall and intrusion detection system — To prevent unauthorized access.
- Regular Security Audits — Operated by a third party.
- Data Masking — Sensitive information (NID, bank number) is displayed in masked form.
- Limited access policy — Only authorized staff can access specific data.
Please note that no method of transmission over the internet is 100% secure. Keep your password confidential and report any suspicious activity to us immediately.
Qbajee will never ask for your password or OTP via email or phone. Any such communication is fraudulent — please stay alert.
07 How Long Your Data Is Retained
Qbajee retains your information only for as long as necessary. Below are the retention periods for each data type:
- Account Information: For the duration your account is active and for 5 years after closure.
- Transaction records: Up to 7 years as required by law.
- KYC Documents: 5 years after verification.
- Customer Service Conversations: 2 years.
- Log and analytics data: 90 days.
- Marketing consent: Until consent is withdrawn.
Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.
08 Your Rights
Under the qbajee Privacy Policy, you have the following rights:
To exercise any of the rights above, please contact our support team. We will respond to your request within 30 business days.
In certain cases, legal obligations (such as transaction records) may prevent us from deleting specific data. We will inform you clearly whenever this applies.
09 Children's privacy
Qbajee is an adult gaming platform strictly prohibited for users under 18. We do not knowingly collect any information from minors.
Age verification is carried out at the point of registration. If we discover that a minor has created an account using false information, that account will be suspended immediately and all associated data will be deleted.
If you become aware that a minor you know is using qbajee, please notify us immediately.
10 Third-Party Services
The qbajee platform integrates certain third-party services, each governed by their own privacy policies:
- Game Providers: Slots and Live Casino game providers process minimal data to manage game sessions.
- Payment Gateway: Mobile banking services operate under their own security protocols.
- Analytics Services: The tools used to analyze site performance do not collect personally identifiable information.
Qbajee is not responsible for third-party privacy policies. However, we only work with partners who comply with international data protection standards.
11 International Data Transfers
Qbajee primarily serves members in Bangladesh. However, some of our server infrastructure may be hosted at international data centers. In such cases:
- All data transfers are conducted through encrypted channels.
- We only transfer data to regions with adequate data protection laws in place.
- Data processing agreements are in place with international partners.
For all international data transfers, we strictly comply with Bangladesh's Digital Security Act and applicable international standards.
12 Privacy Policy Updates
Qbajee may update this Privacy Policy from time to time. When changes are made:
- The "Last Updated" date at the top of this page will be revised accordingly.
- For significant changes, you will be notified via your registered email or through an in-platform notification.
- Continued use of the service after any changes takes effect will be considered acceptance of the updated policy.
We recommend reviewing this page regularly to stay informed about our latest policy.
13 Get in touch
If you have any questions, concerns, or requests related to this Privacy Policy, please get in touch with us. Our privacy team is available 24/7 to assist you.
Email: [email protected] — Responses are typically provided within 2–6 hours.
For more general questions, visit our FAQ Page View our Responsible Gaming page as well.
Your Privacy is Protected — Join Now!
You've reviewed qbajee's strict Privacy Policy. Go ahead and register with confidence — enjoy the safest online gaming experience in Bangladesh.